Feedback & Complaints
Bridging Barriers welcomes feedback from participants, families, carers, and service providers.
Your feedback helps us improve the quality and safety of our services.
You can use this form to provide feedback, raise a concern, or make a complaint about the supports or services you have received.
Providing your name and contact details is optional. However, if you would like us to respond to your feedback or discuss the matter with you, please include your preferred contact details.
This form is intended for general feedback, concerns, or complaints about Bridging Barriers services.
If there is an immediate risk to someone’s safety, please contact emergency services by calling 000.
If your concern relates to serious harm, abuse, neglect, or a significant safety issue involving NDIS supports, you may also contact the NDIS Quality and Safeguards Commission:
Phone: 1800 035 544
Website: https://www.ndiscommission.gov.au
Support Beyond the Barriers.
Frequently
Asked Questions
If you have questions about our services or how we can support you, you’re in the right place. Browse our frequently asked questions — and if you can’t find what you’re looking for, feel free to reach out to our friendly team!
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We provide Specialist Support Coordination, Support Coordination, Recovery Coaching, and Support Work services for NDIS participants across South Australia.
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You can get in touch with our team via phone or email to discuss your needs. We’ll guide you through the referral process and help you understand how our services can support your NDIS goals.
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Yes — All of our support workers hold relevant qualifications, have up-to-date NDIS clearances, and are committed to providing safe, high-quality, and personalised care.
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Absolutely! Our Support Coordinators can connect you with trusted service providers, community activities, and resources to help you make the most of your NDIS plan.